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In A Band? Go See A Band

A great chance to support other bands.

A great chance to support other bands.

So it’s the kickoff to the North By Northeast music festival here in Toronto, which is Canada’s version of the SXSW fest.  NXNE isn’t anywhere near as big as it’s southern brother, but in some ways that’s better… you don’t feel like you miss out on as much.  Oh, there’s lots happening, more than enough to fill your evenings with many options of great bands at each timeslot, but not to the point where every show you choose to see means that you are choosing NOT to see ten other shows that you really wanted to see.  Maybe only five.

At any rate, the above is beside the point I’m going to make, though it’s the NXNE festival that was the inspiration for the post.  The fact is, there’s a ton of great bands out there and they’re all looking for support.  If you’re in a band, and you want people to come see you, why not return the favour, or better yet… why not just get out there and support some other bands, for the fun of it?  Not only is it going to be educational, in that you’ll get to see more about who else is out there playing around in your town, but you might see a good band, you might get inspired, you might make some friends, make contacts for future show swapping, meet a bar booker, a potential manager, who knows what can happen.  But bands need to support each other these days more than ever, so why not put yourself out there?  Just being out, supporting your local community of bands and bars is a good thing that will come back to pay off for you when you aren’t even expecting it.

Three Currencies: Attention, Conversation, & Money (and a secret fourth one)

CurrencyLets face it… if you’re a musician, you like the music you make.  You know it, you live with it, it swims around in your head all day long.  Other people don’t know your music at all.  I’m going to assume your goal is to try and change that fact.

The problem is, people (your target fans) are so inundated with things thrust at them, in hopes they’ll buy it, they have their guard up, and getting them to let down their guard is what you need to do in order to get them to pay attention to your music.  And make no mistake, the odds are against you.  I mean, can you pinpoint why you like any one particular artist’s music?  There might be some reasons, like a certain genre is more to your taste, or whatever, but for the most part, it’s a very instinctual thing.  You either like it, or you don’t.  Once you’ve found where the people who are most likely pre-disposed to liking the type of music you make, you need to go there, and try to sell them on yours.

Now, there’s three forms of currency that you want from people, in exchange for your music.  The first, is attention.  You need to get their attention, before you can get anything else.  The second currency, is conversation.  You want them to have conversations about your music, with their friends.  And thirdly, the last and final currency, is… well… currency.  Money.  Ultimately, the idea of supporting your lifestyle through music, is going to involve selling it (or ancillary products based around your music) for financial gain.

Now that we know what we want from our fans, attention, conversation, and money, and we know what we’re offering up in exchange for those things, our music, and our ancillary products, we can formulate a transaction.  The trick is, to ask for the right currency, at the right time, in exchange for the right item.  You’re not going to be very successful selling your products for money, if the customer has never even paid you attention yet.  So first, try to get people to pay you with attention.  What if you devise products specifically to sell in exchange for attention?  ”Free” samplers, “free” downloads, busking, rooftop concerts… these are all previous ways that musicians have tried to get people to pay attention.  Can you think of something else?  If you’re the first person to try something, you’ll get even more attention paid to you for it.

Even though people are inundated with marketing messages blasted at them all day, they still do want to give their attention to things that interest them, so make sure you’re offering is interesting.  And the people are still more willing to pay for something with their attention than they are with their money.  It might even be easier to get someone to have a conversation with their friends about you, than to get them to cross that hugest of hurdles and reach into their wallet to give you their money.

So keep in mind that when you’re trying to peddle your wares, put some products out there that people can buy with just their attention… if those products are interesting, you might get paid extra with conversations…. and finally, after they’ve bought everything they can get with those two currencies… then and only then will you be able to sell them what you’ve got up your sleeve that costs money.  But by then, they’ll be ready and willing to pay you for it.

So what’s the secret fourth currency?  Not so secret really… if you manage to get someone to cross that chasm to give you money for your wares, make sure you don’t let them get away without leaving you a way to stay in touch with them.  Contact information, and permission for you to communicate with them on an ongoing basis… that’s the fourth currency.  And quite possibly it’s the most valuable of all.  Get it whenever you can, treat it with the value and respect of diamonds or gold, and don’t ever misuse or abuse it.

Everything Is An Opportunity

The cookie is what's expected, but it's the fortune that makes it special.

The cookie is what's expected, but it's the fortune that makes it special.

Don’t freak out… this post isn’t meant to make you more paranoid, it’s meant to try making you see the promotional potential in everything you do. Keep that in mind as you read the next bit, and if you’ve ever read any Seth Godin blogs or books, the themes in this post may be familiar to you, but hey… if you’re in a band and you’re reading Seth Godin, then you’re on the right track already!  So keep it up!

When you’re a band, and you’re putting yourself out there into the public eye (instead of staying locked in the basement), everything you do can be viewed as an interaction with a possible fan. Everything. There’s the obvious – being on stage performing, selling merch, mingling after/pre-show, all really valuable opportunities to give potential fans a meaningful interaction with you, and you’re most likely going to be “on” when you’re in these situations, so you’ll already be able to make those interactions as meaningful as possible.

But what about the less obvious times? What about when you’re just out picking up beer, or gear, or working your day-job? What about when you receive an email from a fan, a facebook message, myspace comment?

Pretty much everything you do could be viewed as an interaction with a potential fan, so it might be interesting to try to think of ways to make all those situations just a little bit special. What if you gave the cashier at the beer store a download card for a free song? Went out of your way to comment back to someone online, or post something on your blog mentioning someone who recently sent you an email about the band, or what if you gave someone who’s buying a CD from you an extra copy for free, so they can give it to someone else?

There are all sorts of ways you can give someone just a bit of something more than what they would expect – all you have to do is find ways to tie those little extras back to your band, and try to genuinely incorporate that behaviour into your daily lifestyle. Suddenly everything you do could become an exercise in making fans, and if you give someone a little bit extra, something more than what they were expecting to get, you’ve increased exponentially the chance they are then going to tell someone else about you too.

It’s Not The What, It’s The Why

whyWhen it comes to interacting with your fans and friends, and sharing information with them online, keep the subject heading of this post in mind.

Social networking is extremely useful for showcasing your personality, or posting “slice-of-life” information that’s designed to give readers/viewers/listeners an inside perspective into what you’re all about… They want to know who you are, and they want to be interested in you, so give them the information that’s going to be interesting to them.  And when it comes to being interesting…. it’s not the what… it’s the why that’s most interesting.

Consider these examples…

“Having lunch at McDonalds, then off to soundcheck.”

“Jimmy’s late, waiting for him before we can start practicing.”

“Meeting tonight at 8pm.”

Now, compare those “what” messages, that tell your fans what you are doing, with these “why” versions:

“At McDonalds for lunch… I love collecting the happy-meal toys.  I like to stick them on my amp during soundcheck.”

“Jimmy’s late for practice again… he’s a bit of a narcoleptic though, so…”

“Band meeting tonight at 8… deciding what to name the next record!  Exciting… you’ll hear it here first.”

Immediately you can see that offering up the “why” makes those inside-look posts a thousand times more interesting.

Sure there’s always going to be factual info that’s needed… tour date announcements, release info, new songs posted, etc.  With those types of communications, it’s always best to just avoid sounding over-hype.  All caps, a billion exclamation points, and repetition are all things that convey the hype.  Use them sparingly, if at all.

What Are You Aspiring To?

20081212ladderMany bands and musicians are chasing a goal that is intangible at best, and perpetually unattainable at worst.  They want to “get big.”  There’s this unspoken definition of “making it big” and just by saying those three words, people think they have a general understanding of what that means, and that it’s what they want.  The fact this “making it big” has become an actual goal for people shocks me.  It’s vague, its a moving target, and there are no specific steps you can take that are guaranteed to help you achieve it.  That doesn’t really sound like something I’d want to spend my life trying to attain.  How about you?

In contrast, take the goal that’s the bane of many young musicians… and something people might hear from pressuring parents…. becoming a doctor… It might be the last thing you want to hear from your parents, but the truth is that’s an attainable goal.  Maybe not for everyone, but at least it’s specific, there’s a definite finish-line, you KNOW when you’ve achieved it, and with a little research you could probably figure out what steps need to be taken in order to achieve it.  There’d be some years of schooling, specific courses, some tests, and an internship at least.  Then, if you pass all those obstacles, you could become a doctor, and achieve the goal.

“Making it big” is a sentiment, not a goal.  Keeping with the doctor example, imagine you’re a kid in high-school who does want to become a doctor (a very noble profession for people who want to pursue it) and when someone asks you that dreaded question, what do you want to do with your life, you reply “I want to save people.”  That’s not a goal, it’s an emotional sentiment, and a noble aspiration, but it’s the same as saying “I want to make it big.”  It doesn’t really say anything specific.  There’s a billion ways to “save people.”  Becoming a doctor is one of them.  But it’s a quantifiable, and attainable goal.  Not necessarily easy, but that’s why not everyone who goes to med-school actually become doctors, and it’s why not every band is going to become successful, regardless your definition.

Try to think in more quantifiable terms and apply that to your music career… don’t just grasp at straws, and don’t chase intangibles.  Set new goals for yourself.  There’s long-term goals… I want to have a song I write become a hit song played all over the radio.  I want to get nominated for a Grammy.  I want to sell-out a concert at my hometown arena.  Those are very difficult, long term goals, but at least you’d know when you’ve achieved them!  But also consider that future doctors also have in-between goals… like passing midterms, or landing internships at their hospital of choice.  So as a band, set in-between goals for yourself too… things like… I want to play 50 shows in 25 states by the end of next year.  Or, I want to sell 5,000 downloads of my song.  I want to create a mailing list of 10,000 fans.  (note I said 10,000 FANS, not 10,000 people…. big difference).  I want to double my merch-dollars-per-head in the next six months.

Quantifiable goals will help focus your efforts, plus give you some satisfaction of accomplishments along the way, which will only motivate you further, to set more goals, and accomplish more things!

Who’s Listening?

listenThere are a lot of bands registering for Twitter these days, and while the subject of this post is not specific to Twitter, it certainly was inspired by what I’ve seen a lot of while spending time using the service.  I know I’ve touched on this topic briefly in one of my previous posts, but I feel this particular behaviour needed a post of it’s own.  The behaviour I’m talking about, is “broadcasting.”  This is when a band (or a person) uses the internet as an outlet to send outward one-way communications.  Something like “NEW SONG NOW POSTED ON OUR MYSPACE” is a broadcast.  Sure, it’s informative, but it’s not engaging at all, and it doesn’t make the most of the opportunity that having friends/followers listening to what your saying presents.  And when this is the ONLY type of communication being sent, and in the worst case scenarios, the same message is being broadcast repeatedly, with no other types of messages in between, the offending communicator ends up doing themselves more of a disservice than they would by deleting their account and keeping quiet.

The feeling that type of communication engenders in the listeners is one that tells them the band doesn’t care about them at all.  At least, not beyond needing some attention paid to them, and they don’t care from who.

In this modern age, attention is fleeting, and it is PRECIOUS!!!  Someone who follows you has gone out of their way to click on (or search out) your profile, and then click again to request to follow you (or subscribe to your email list, or friend you on Myspace, or what-have-you)… and while a few clicks don’t seem like a lot of effort, they really are.  Because that person didn’t have to bother at all!  That means you’re speaking to someone who wants to hear what you have to say.  Unless of course, you followed/friended them first, and they’re reciprocating to be polite.  Those people need to be treated with respect too, but while they have said it’s okay for you to send them your messages, they may not be your biggest fan (yet!), so keep that in mind when communicating and don’t presume anything.

The bottom line is, just because you’re online, it doesn’t mean the unspoken rules of conversational behaviour go out the window.  Respond to people who say something to you, answer people when they ask you questions, don’t just broadcast your promotional messages all the time.  Treat your listeners with respect, and take good care of the attention they are giving you, because it’s very easy for them to give their attention to someone else.

Listening to what your listeners are saying – responding, asking questions of them, and engaging them in conversation are things you can do to make the experience they get from listening to you, much more rewarding for your listeners.

And then they’ll listen to you even more.

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